Switching

Switch without losing a thing

Coming from a spreadsheet, Cloudbeds or Lodgify? Your bookings come in from a CSV export. The importer is tuned for Hostaway, Airbnb and Booking.com files — with anything else, the dry run shows what it understood before anything is saved.

From Excel + WhatsApp

The calendar lives in a sheet, the guests live on a phone, and the truth lives with whoever answered last. It works — until the double booking.

  • Your sheet imports as real bookings — nothing retyped.
  • The guest threads move into the panel; the number stays on the phone.
  • Inside Staywarden a double booking can’t happen; between channels, it’s caught right away.

From Cloudbeds

If your system does more than you use, or your team won’t touch it: here each person sees only their own work, and the Hacienda tiquete is built in.

  • Export your bookings to CSV: the dry run shows what came across before anything is saved.
  • Your team signs in with their own email and sees only their own work.
  • Costa Rican e-invoicing is built in, not a third-party bolt-on.

From Lodgify

If you need housekeeping, staff roles or the Hacienda tiquete, they come included here.

  • Direct bookings are charged through YOUR Tilopay account — Staywarden never touches the payment or adds anything on top.
  • Departures create cleanings by themselves; arrivals create preps.
  • Tiquetes electrónicos 4.4 go to Hacienda, signed with your own key.
Guide · MigrationMove from Hostaway to Staywarden

The move itself

  1. 01

    Tell us what you use today

    A screenshot of your calendar is enough to start. We map what exists before anything moves.

  2. 02

    Your bookings come in first

    From your export, through the dry run — nothing is saved until you press Import. Then the channels move over one by one, without closing sales for a single day.

  3. 03

    Switch the old one off when every channel is green

    Only one system drives each channel at a time. The old one can stay open to look at while you settle in — you switch it off yourself, once every channel has moved.

You might be wondering

How long does the move take?

A day to be up and running with Booking.com and Airbnb. Expedia’s provider change can take a few days, and older history can follow during the first week — while you’re already working in Staywarden.

Do I lose my reviews?

No. Reviews live on Booking and Airbnb, not in your PMS — they stay exactly where they are, and Staywarden reads them so you can answer from Messages.

What if I regret it?

You leave with everything in one file, any day. No lock-in, no exit fee. That promise is in writing on the pricing page.

Do my listings go offline during the move?

No. The channels stay open the whole time: you move them one at a time, and at every moment exactly one system is driving each of them.

The move is our job, not yours

Write to us with what you use today, and we’ll tell you honestly whether Staywarden fits — and what the move would look like.

Every room, handled.

We get your hotel in. Then you choose your plan.

Set up your hotel

Free while you set it up. Card when you go live, first payment after 7 days.

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What Staywarden is

Staywarden is all-in-one property management software (SaaS) for hotels and lodges: calendar and channel sync, housekeeping, team, guest messaging, invoicing, reporting and an AI assistant. Hotels pay a monthly subscription; we never handle guests’ money.

Pricing

  • Essential: from $59 a month with one cabin or room type, +$10 for each one after that.
  • Complete: from $99 a month with one cabin or room type, +$10 for each one after that.

Free while you set it up. Card when you go live, first payment after 7 days.

Monthly, in US dollars. Cancel anytime. Full refund within 14 days of the first payment.