Refund policy
How refunds work for Staywarden subscriptions. Staywarden is run by Staywarden ApS (CVR 44455854, Dalføret 2, 4. tv., 2300 København S, Denmark). Payments are processed by our payment provider, Revolut Bank UAB (Lithuania).
14 days from your first payment
If Staywarden isn’t right for you, ask for a refund within 14 days of your first payment and you get the full amount back. No questions asked.
Write to hola@staywarden.com from your account’s email address.
After that
You can cancel at any time, online in Settings › Plan and data › Subscription, and you won’t be charged again. If you cancel during the 7 days before your first payment, nothing is charged at all. Otherwise your plan keeps running until the end of the month you have already paid for.
We don’t refund partial months, unused time or a renewal you forgot to cancel — except where the law gives you that right.
How a refund is paid
Refunds go back to the card or payment method you used. Depending on your bank, it can take 5–10 business days to show.
Your rights
Nothing in this policy limits the rights you have under the consumer law of your country.
Questions
Write to hola@staywarden.com. We usually answer within a day, in Spanish or English.